Control the parcel weight

It might be a high possibility for a parcel over 10kg to be held or checked by customs. Generally, we will advise you to separate packaging for your order, if all your list items weight over 10kg.

Mark as Gift

We will mark parcels as a merchandise in a normal situation. If buyer requests, we can mark it as a gift. However, only non-commercial shipping provider such as Hong Kong Post, China post (excluded EMS). We strongly do not advise our member to change the declaration type as it may result in a punishment fee from your local Customs if they regard it is not a gift or even violated your local law. As a buying proxy, we can help if it can ease your declaration process for a specific reason. Please underwrite your request clearly during the checkout process.

Remove tags

We will remove price tags if you give this request.

Accurate and Honesty Declaration

We can use your self-made declaration form upon request. However, VAT or import duty is part of your country laws and regulation, do not under declare your package value and should give clear declaration for your package contents to avoid punishment charged by your local customs.