The following Customs contact was offered by the shipping agents based on past records, just for your reference.
| country / region | consumer hotline | Customs call | Customer service schedule |
| Albania | (+355 4) 2455748 | (+3554) 2455749 | 8:00-16:00 (Monday to Friday); rest on Saturday and Sunday. |
| Algeria | Province of Algiers (Birtouta): (+213 21) 40 11 31; Oran: (+213 41) 50 46 48; Anaba: (+213 38) 51 48 85; Kings Dante: (+213 31) 81 01 52 | (+213 21) 40 11 33 | Algiers: 8:00-16:00 (Monday to Wednesday); 8:00-16:30 (Thursday, Saturday to Sunday); Friday break. Other areas: 8:00-16:30 (Monday to Thursday); Friday break; 8:00-16:30 (Saturday to Sunday) |
| Afghanistan | 00 93202101270 | 00 93202102700 | 8:00-17:00 (Monday to Wednesday, Saturday to Sunday); 8:00 to 12:00 (Thursday); Closed on Friday. |
| Argentina | / | (+54 11) 4316 1710 | / |
| United Arab Emirates | (+971) 600599999 | Dubai Customs: (+971 4) 337 4546 / 2146; Abu Dhabi Customs: (+971) 2633 4832 | 7:00-22:00 (Monday to Thursday, Saturday to Sunday); 9:00-17:30 (Friday) |
| Aruba | / | (+297) 582 19 00 | / |
| Oman | / | (+968) 2451 0311 | / |
| Azerbaijan | (+994 12) 598 43 98 | (+994 12) 598 52 76 | 9:00-18:00 (Monday to Friday); 10:00-16:00 (Saturday): Closed on Sunday |
| Egypt | / | Cairo: (+20 2) 393 46 30 | / |
| Ethiopia | (+251 11) 5545543 / 0913069814 Mobile (mob) | Addis Ababa: (+251 11) 515 5132 Bahir Dar: (+251 1) 582 200 155 Macallie: (+251 1) 344 400 056 Dreida: (+251 1) 251 112 603 Nazareth: (+251 1) 221 112 197 Gondar: (+251 1) 581 110 109 | 8:30-17:30 (Monday to Friday); rest on Saturday and Sunday. |
| Ireland | (+353 1 ) 705 7600 | (+353 51) 862850 | 9:00-17:30 (Monday to Friday); rest on Saturday and Sunday. |
| Estonia | (+372) 6616616 | (+372) 6053 237 | 9:00 - 18:00 (Monday to Friday); 9:00 - 15:00 (Saturday): Closed on Sunday. |
| Angola | / | (+244 2) 354 330 | / |
| Anguilla | / | (+1 264) 497 5452 | / |
| Antigua and Barbuda | (+1 268) 462 09 92 | (+1 268) 462 09 92 | 8:00-16:00 (Monday to Thursday); 8:00-17:00 (Friday); Saturday and Sunday. |
| Austria | (+43 ) 810 01 01 00 | (+43 1) 51433 564053 | 8:00-18:00 (Monday to Friday); rest on Saturday and Sunday. |
Australia | 13 POST (13 7678) (domestic); | Sydney: (+612) 9582 10 00; Melbourne: (+613) 9920 17 01; Briswan: (+617) 3000 70 78; Pace: (+618) 9237 47 00 | 8:30-17:30 (Monday to Friday) |
| (+61) 3 8847 9045 (International) | |||
| Macao | (+853) 2859 66 88 | (+853) 2855 99 44 | 9:00-18:15 (Monday to Thursday); 9:00-13:00 (Saturday); Closed on Sunday. |
| Barbados | 1 (246) 431 9527 / 427 5772 | Bridgetown: (+1 246) 427 5772, 4; Eagle Hall: (+1 246) 426 1027; Brittons Hill: (+1 246) 426 5432; Christian Church: (+1 246) 428 9534; St. Philip: (+1 246) 435 3598; St. George: (+1 246) 429 2927; St. John: (+1 246) 433 1323; St. Joseph: (+1 246) 433 1319; St. Thomas: (+1 246) 438 6749; St. Andrew: (+1 246) 422 9219; St. James: (+1 246) 432 2237; St. Peter: (+1 246) 422 7450; West: (+1 246) 439 8417; Welch Road: (+1 246) 429 2436; West Platform, St. James: (+1 246) 438 0061. | 8:00-16:00 (Monday to Friday): Closed on Saturday and Sunday. |
| Papua New Guinea | (+675) 180 2 999 (free) | (+675) 325 5303 | 8:00-16:30 (Monday to Friday); 8:00-12:30 (Saturday); Closed on Sunday. |
| Bahamas | (+242) 322 36 65 | (242) 326 44 01 - 6 | 8:00-16:00 (Monday to Friday); rest on Saturday and Sunday. |
| Pakistan | (+92-42) 9921 1312 / 9921 1324 | Faisalbad: (+92 41) 920 1112; Sialkot: (+92 41) 920 1112; Karachi: (+92 21) 453 5513; Peshawar: (+92 91) 921 1642; Valpindi: (+92 51) 927 1524; Lahore: (+92 42) 921 1312; Islamabad: (+92 51) 920 5246 | 8:00-16:00 (Monday to Friday; Saturday and Sunday.) |
| Paraguay | / | Asuncion: (+595 21) 446307; Este City: (+595 61) 510654; Encarnacion (+595 71) 202233. | 7:30-18:00 (Monday to Friday); rest on Saturday and Sunday. |
| Bahrain | / | (+973) 343 973 | / |
| Panama | (+507) 512 6309 | Estafeta 0816 (Este): (+507) 506 6173; Estafeta 0834 (Este): (+507) 506 6294; Estafeta 0819 (Este): (+507) 506 6293; Estafeta 0838 (Este): (+507) 506 6036; Estafeta 0843 (Este): (+507) 512 6244; Chiriqui: (+507) 775 9401; Estafeta 0229 (Cokeley): (+507) 997 9666; Estafeta 0201 (Cokeley): (+507) 997 4990; Estafeta 0923 (Bellaguas): (+507) 998 2511; Estafeta 0710 Los Santo: (+507 994 6922; Estafeta Corporation 1015 (Oster): (+507) 253 3971; Estafeta Corporation 0301 (Cologne): (+507) 475 2433; Estafeta Corporation 0302: (+507) 475 3042. | 8:00-16:00 (Monday to Friday); rest on Saturday and Sunday. |
| Brazil | 0800 725 0100 (limited domestic calls) | (+55 11) 2112 7267 | 8:00 - 20:00 (Monday to Friday); 8:00 - 18:00 (Saturday to Sunday). |
| Belarus | (+375 17) 227 53 14 | (+375 17) 222 72 47 (Customs Clearance) / 222 72 28 | 8:00-17:30 (Monday to Friday); rest on Saturday and Sunday. |
| Bermuda | (+1 441) 294 4463 | (+1 441) 295-4816 | 9:00-17:00 (Monday to Friday); rest from Saturday to Sunday. |
| Bulgaria | / | / | / |
| Benin | (+229 21) 31 4116 / 32 81 | (+229 21) 31 50 55 / 56 54 / 56 55 | 8:00-18:30 (Monday to Friday); rest on Saturday and Sunday. |
| Belgium | (+32) 2 201 23 45 | (+32) 2 556 64 42 / 43 | 9:00-19:00 (Monday to Friday); 9:00-12:30 (Saturday); Closed on Sunday. |
| Iceland | (+354) 580 1200 (personal); (+354) 580 1104/+354 580 1106 (commercial customer) | / | 8:00-18:00 (working days) |
| Bosnia | (+387 33) 727 484 | (+387 51) 335 486 | 7:30-21:00 (Monday to Saturday); rest on Sunday. |
| Poland | (+4822) 548 15 06 | Warsaw: (+48 22) 548 14 31; Bytom: (+48 32) 281 82 80 / 89; Prussian: (+48 58) 692 55 54; Przemeril: (+48 16 ) 678 28 82; Poznan: (+48 61) 869 72 61; Szczecin: (+48 91) 434 37 83 | 7:30-15:30 (Monday to Friday); rest on Saturday and Sunday. |
| Bolivia | (+5912) 231 70 76 / 237 41 48 | / | 8:00 - 20:00 (Monday to Friday); 8:00 - 18:00 (Saturday); 9:00 - 12:00 (Sunday). |
| Belize City | （+501）-227-5844 | (+501) 227 5844 | 8:00 - 5:00 (Monday to Thursday); 8:00 - 4:30 (Friday); Saturday and Sunday rest |
| Botswana | (267) 369 6761/395 9972 | (+267) 3901210 & 3696743 | 8:00-17:00 (Monday to Friday); 8:00-16:00 (Saturday); Closed on Sunday. |
| Bhutan | (+975 2) 334444 (host) / 322281 ext 2025 | (+975 2) 322509 | 9:00-16:30 (Monday to Saturday); rest on Sunday. |
| Burkina Faso | / | / | / |
| Burundi | 00 257 22 22 3857 | (+257) 217 531 | 7:30-17:30 (Monday to Friday); 11:00-15:00 (Saturday); Closed on Sunday. |
| Equatorial Guinea | / | Malabo: (+240) 092 435 Bata: (+240) 082 486 | / |
| Denmark | （+45） 80 20 70 30 | (+45) 7222 18 18 | / |
| Germany | (+49) 180 5 345300 | Frankfurt Airport: (+49) 6969 021731; Customs Information Center: (+49) 351 44834-530 | 00:00—23:59 (Monday to Sunday) |
| East Timor | / | / | / |
| Togo | (+228) 226 86 33 | / | 7:15-17:30 (Monday to Friday); 8:15-12:00 (Saturday); Closed on Sunday. |
| Dominican Republic | (+1 809) 534 5838 | Santo Domingo: (+1 809) 534 5838; Santiago: (+1 809) 582 4287 | 8:00 - 5:00 (Monday to Friday); rest on Saturday and Sunday |
| The Russian Federation | (+7 495) 744 55 44 | Moscow: (+7 495) 956 20 67, turn 2599; St. Petersburg: (+7 812) 312 5278 | Not resting |
| Ecuador | (+593 2) 3 828 400 rpm 1916311 | Quito: (+593 2) 2 2996 800 ext. 6678 Guayaquil: (+593 4) 2 598 100 ext 7559 | 8:00-17:00 (Monday to Friday); rest on Saturday and Sunday. |
| France | Processing imported mail (Chronopost) 0969 391 391; processing export mail (Coliposte): 0825 878 888 | (+33 1) 5501 3812 | Import mail: 8:00-18:00 (Monday to Friday); 8:00-12:00 (Saturday); Closed on Sunday. Export mail: 8:00-17:30 (Monday to Friday); rest on Saturday and Sunday. |
| French Polynesia | (+689) 41 23 45 | (+689) 50 55 50 | 7:00-16:30 (Monday to Thursday); 7:00-15:30 (Friday); rest on Saturday and Sunday. |
| Philippines | (+63 2) 853 4789 | (+63 2) 854 5148 | 8:00-17:00 (Monday to Friday); rest on Saturday and Sunday. |
| Fiji | (+679) 334 02 22 / 334 59 00 | (+679) 321 8350 | 8:00-16:00 (Monday to Friday); rest on Saturday and Sunday. |
| Finland | Individual: (+358) 200 71000; Company: (+358) 200 77000 | (+358) 20492 3750 | 8:00-18:00 (Monday to Friday); rest on Saturday and Sunday. |
| Cape Verde | (+238) 260 87 96 | Pea: (+238) 260 87 70; Vicente: (+238) 231 54 77; Espargos: (+238) 411 122 | 8:00-16:00 (Monday to Friday); rest on Saturday and Sunday. |
| the republic of Congo | / | (+243) 815 21 58 32 | Rest on Sunday |
| Democratic Republic of the Congo | (+243)815215832 | (+243)895922917 | 8:00-16:00 (Monday to Friday); rest on Saturday and Sunday. |
| Colombia | (+571) 419 92 92 ext 1263 | (+571) 413 82 80 | 8:00-17:00 (Monday to Friday); rest on Saturday and Sunday. |
| Costa Rica | 800 900 200 / (+506) 2202 29 21 / 2281 02 27 | (+506) 2234 89 96 | 8:00-17:00 (Monday to Friday); rest on Saturday and Sunday. |
| Grenada | / | St. George: (+1 473) 440 2239 / 40 | / |
| Georgia | (+995) 32294 3797 | / | 9:00-17:00 (Monday to Friday); 9:00-14:00 (Saturday); Closed on Sunday. |
| Cuba | / | (+537) 261 1100 | / |
| Guyana | (+592) 226 3127 | (+592) 225 90 02 ext 26 | Closed on Sunday. The rest of the time is unknown |
| Kazakhstan | (+7 727) 259 67 67 | Astana: (+77 172) 330 60 59 (5115); SELSKI OKRUG : (+7 727) 330 60 10 | 9:00-18:00 (Monday to Saturday); closed on Sundays. |
| Haiti | / | (+509) 222 85 19, 51 | / |
| Korea | / | (+8232) 743 9741 | / |
| Netherlands | 0900-0570 | (+31 20) 587 3412 | 8:30-17:30 (Monday to Friday); rest on Saturday and Sunday. |
| Montenegro | (+382 20) 19895 | (+382 20) 442623 | 7:30-15:30 (Monday to Friday); rest on Saturday and Sunday. |
| Honduras | / | / | / |
| Kiribati | (+686) 21048 | (+686) 26531 | 8:30-16:15 (Monday to Friday); rest on Saturday and Sunday. |
| Djibouti | （+253）351166 | (+253) 35 2792 | 7:00-13:00 (Monday to Thursday); Friday break; 7:00-13:00 (Saturday to Sunday) |
| Kyrgyzstan | / | Bishkek: (+996 312) 226647 | / |
| Guinea | (224) 30 45 53 21 | / | 8:00-16:30 (Monday to Thursday); 8:00-13:30 (Friday); 8:00-14:00 (Saturday); Closed on Sunday |
| Canada | 1-866-607-6301 (individual general inquiry); 1-877-632-6347 (canadapost.ca online shopping); 1-866-607-6301 (enterprise general inquiry); 1-877-683-5895 (commercial customer) Inquire). | (+1 613) 952 21 34 | 7:30-15:00 (Monday to Friday); rest on Saturday and Sunday. |
| Ghana | (+233 30) 2 668138 / 8619 | Accra: (+233 302) 668138 / 668619 Kumasi: +233 (3220) 26588 Tema: +233 (303) 302173 Koforidua: +233 (3420) 23381 Sunania: +233 (3520 ) 27003 | 8:00-17:00 (Monday to Friday); rest on Saturday and Sunday. |
| Gabon | (+241) 73 33 33 | (+241) 73 85 12 | 8:00 - 18:00 (Monday to Friday); 9:00 - 12:00 (Saturday); closed on Sunday. |
| Cambodia | / | (+855 23) 72 57 11 | / |
| Czech Republic | / | Prague: (+420 2) 5701 92 64 | / |
| Zimbabwe | (+263) 4 749847 | Harare: (+263) 477 13 40; Bulawayo: (+263) 96 25 35 | 8:00-16:30 (Monday to Friday); rest on Saturday and Sunday. |
| Cameroon | (+237) 22 23 37 47 | Douala: (+237) 3342 8895; Yaoundé: (+237) 2222 3392 | 7:30-15:30 (Monday to Friday); rest on Saturday and Sunday. |
| Qatar | (+974) 44464413, 44464172 | (+974) 44620644 | 7:00 - 14:00 (Monday to Thursday, Sunday); Friday and Saturday rest. |
| Cayman Islands | （+1 345) 949 6777 / 945 6875 | （+1 345) 949 4579 / 2473 | 8:30-17:00 (Monday to Friday); 9:00-13:00 (Saturday); Closed on Sunday. |
| Kosovo | (+381) 3824 52 86 | (+381) 3824 52 86 | 8:00 - 18:00 (Monday to Saturday); rest on Sunday. |
| Cote d'Ivoire | (+225) 21 24 7106 | / | 8:00 - 18:00 (Monday to Friday); 9:00 - 12:00 (Saturday); closed on Sunday. |
| Kuwait | / | Kafan: (+965) 484 1914 | / |
| Croatia | 0800 303 304 (limited to domestic calls) | Sagrab: (+385 1) 484 0008; Dubrovnik: (+385 20) 413 131; Osijek: (+385 31) 121 644; Rijeka: (+385 51) 212 529; Split: (+385 21) 585 896; Varazdin: (+385 42) 310 373 | 8:00 - 20:00 (Monday to Saturday); Sunday. |
| Kenya | (+254 20) 222 63 98 | Nairobi: (+254 20) 315 299; Mombasa: (+254 41) 2313 275; Kisumu: (+254 57) 2020 488; Nakuru: (+254 51) 221 449; Eldore Special: (+254 53) 2062 300 | 8:00 - 20:00 (Monday to Friday); rest on Saturday and Sunday. |
| Latvia | (+371) 67608 248 / 27892779 (mobile) | Riga: (+371) 6750 72 52 / 53 | 8:00-17:00 (Monday to Thursday); 8:00-16:00 (Friday); rest on Saturday and Sunday. |
| Laos | / | (+856 21) 416 799 | / |
| Lebanon | / | (+961 1) 629 629 | / |
| Lithuania | (+370 ) 70055400 / (+370 5) 239 83 21 | (+370 5) 230 68 24 / 230 66 41 | 8:00-18:00 (Monday to Friday); rest on Saturday and Sunday. |
| Liberia | / | (+231) 22 6079 | / |
| Luxembourg | (+352) 4088 7583 | (+352) 4088 7585 | 8:00-17:00 (Monday to Friday); rest on Saturday and Sunday. |
| Rwanda | (+250) 252 582014 | Kigali: (+250)-252- 582014; Butare: (+250) -252-530 957; Shanggugu: (+250)-252- 537 383; Giseni: (+250) 252 540 883 | 7:00-17:00 (Monday to Friday); 8:00-13:00 (Saturday); Closed on Sunday. |
| Romania | (+4021) 311 7805 | / | 8:00-16:30 (Monday to Friday); rest on Saturday and Sunday. |
| Madagascar | (+261 20) 225 69 86 | (+261 20) 222 32 76 | 9:00-15:30 (Monday to Friday); rest on Saturday and Sunday. |
| Maldives | （+ 960） 332 2255 | (+960) 332 2001 | 8:00-16:00 (Monday to Thursday); Friday and Saturday breaks; 8:00-16:00 (Sunday). |
| Malta | (+356) 21242795 | (+356 2)123 67 95 | 7:30-16:00 (Monday to Friday); 8:00-12:00 (Saturday), closed on Sunday. |
| Malawi | (+265) 1 822 144 / 1 917 016 | (+265) 1 841 633 / 1 751 911 / 1 758 302 | / |
| Malaysia | (+60 3) 2263 26 21 | Kuala Lumpur Customs: (+60 3) 8787 10 07; Kuala Lumpur International Airport: (+603) 8777 3777; Johor Bahru City: (+60 7) 234 9631; Kuching: (+60 82) 347 677; Ipoh City: ( +60 5) 253 7744; Butterworth: (+60 4) 323 5102; Kota Kinabalu: (+60 88) 210 855; Sibu: (+60 84) 315 343; Miri: (+60 85 ) 650 884; Bintulu: (+60 88) 331 129. | 8:00-16:30 (Monday to Saturday); rest on Sunday. |
| Mali | (+223) 20 22 4106 | (+223) 66790927 | Rest on Sunday |
| Macedonia (former Yugoslavia) | 15000 (limited domestic calls) | (+389 2) 240 1678 | 8:00 - 20:00 (Monday to Saturday); closed on Sundays. |
| Mauritius | (+230) 211 7793 | (+230) 216 35 06 | 8:00-16:00 (Monday to Friday); 8:00-11:45 (Saturday); Closed on Sunday. |
| Mauritania | / | / | / |
| United States | (+1 800) 222 1811 | US Customs website http://help.cbp.gov or electric customs call 1-877-227-5511 (within the US) 703-526-4200 (outside the US) Get help by 0, Monday to Friday, 8:30 am Until 5:00 pm | 9:00-20:30 (Monday to Friday); 8:00-18:00 (Saturday); closed on Sundays. |
| Mongolia | (+976) 7007 8968 | (+ 976) 11 329 040/ 320 961 | 9:00 - 18:00 (Monday to Friday); 9:00 - 15:00 (Saturday). |
| Montserrat | / | / | / |
| Bangladesh | (+8802) 9550105 / 0465 | Dhaka: (+8802) 9550904 | 9:00-20:00 (Monday-Thursday); Friday-Saturday break; 9:00-20:00 (Sunday) |
| Peru | (+511) 533 20 02 to 5098 / 5193 - 5110 | (+511) 219 51 50 | 8:00-17:35 (Monday to Friday); rest on Saturday and Sunday. |
| Myanmar | / | (+95 1) 515151 | / |
| Moldova | (+373 22) 49 69 69 | (+373 22) 27 45 48 | 8:00-21:00 (Monday to Friday); 8:00-19:00 (Saturday to Sunday) |
| Morocco | (+212) 52 220 75 75 | Package (Centre de Tri - Colis Postaux): (+212) 5 2245 18 04 / 2231 32 33; Agadir: (+212) 8 84 26 90; Jadida: (+212) 3 34 20 10; Essaouira: (+212) 4 47 30 13; Fes: (+212) 5 62 24 00; Gainetra: (+212) 7 37 12 54; Larache: (+212) 9 91 27 35; Marrakech: (+212) 4 43 18 71; Meknes: (+212) 5 52 25 00; Muhammadiyah: (+212) 3 32 42 11; Nador: (+ 212) 6 60 68 64; Ouarzazate: (+212) 4 88 20 50; Oujda: (+212) 6 68 23 00; Rabat: (+212) 7 72 21 80; Safi: ( +212) 4 62 27 62; Tangier: (+212) 9 93 21 21; Tetouan: (+212) 9 96 03 01; Hosema: 05 39 98 21 03 / 05 39 84 14 80; Zha: (+212) 5 55 67 28 83; Tanta: (+212) 5 48 87 74 31 / (+212) 5 48 87 7148 Serra: (+212) 5 37 86 21 91 / (+212) 5 37 78 66 02; Berchid: (+212) 5 22 33 70 85 / (+212) 5 22 33 77 Laayoune: (+212) 5 48 89 36 21 / (+212)5 48 89 3335 Setar: (+212) 5 23 40 21 00 / (+212) 5 23 40 08 65 | / |
| Monaco | / | / | / |
| Mozambique | 8823065763 | (+258 1) 422 055 | / |
| Mexico | (+52 55) 53 85 09 67 | (+52 55) 51 33 07 15 | 9:00-18:00 (Monday to Friday); rest on Saturday and Sunday. |
| Namibia | (+264 61) 201 30 42 | (+264 61 ) 209 20 07 | 8:00-16:30 (Monday to Friday); rest on Saturday and Sunday. |
| South Africa | (+27 11) 961 6000 | (+27 11) 390 1962 | 8:00-16:30 (Monday to Friday); 8:00-12:00 (Saturday); Closed on Sunday. |
| Nauru | / | (+674) 444 3133 ext 324 | / |
| Nepal | 977-1-4227499, 4223512, 4840018 (ext 42) / 977-1-4258393 (Direct) /Tel. 977-1-4258393 (Prahalad Kumar Karki in the EMS sector - Kumar Kaki) | (+977 1) 424 09 64 | / |
| Nicaragua | / | (+505) 222 7877 | / |
| Niger | / | (+227) 2073 28 52 | / |
| Nigeria | (+234 1) 271 35 46 | / | / |
| Norway | (+47) 6394 28 80 | (+47) 6394 28 80 | 8:00-16:00 (Monday to Friday); rest on Saturday and Sunday. |
| Portugal | (+351) 219926 347 / (+351) 219926476 | (+351) 218318142 | 9:00-19:00 (Monday to Friday); rest on Saturday and Sunday. |
| Japan | 0120—5931—55 (toll-free); 0570-046-666 (mobile, charge); 0570-046111 (English). | Narita Airport: (+81 476) 32 60 37; Tokyo: (+81 3) 5665 37 55; Osaka: (+81 72) 455 18 50; Fukuoka: (+81 92) 431 74 20; Naha: (+ 81 98) 854 82 92; Nagoya: (+81 569) 38 15 24 | 8:00-22:00 (Monday to Friday); 9:00-22:00 (Saturdays and holidays). |
| Sweden | 020-23 22 21 (domestic); +46 8 23 22 21 (international) | Stockholm: (+46 85) 936 25 42 | 8:00-19:00 (Monday to Friday); 8:00 - 14:00 (Saturday). |
| Switzerland | 0 848 888 888 | Geneva: (+41) 58 454 00 35; Zurich: (+41) 58 386 55 21 | 7:30-18:30 (Monday to Friday) |
| Salvador | (+503) 2527 7600 / 7660 / 7667 / 7668 | Aduana de Fardos Postales - Correo Central: (+503) 2527 7650 / 2221 0328; Santa Ana: (+503) 2489 60 70; La Union: (+503) 2604 41 06 | 7:30-17:30 (Monday to Friday); 8:00-12:00 (Saturday); Closed on Sunday. |
| Samoa | (+685) 27640 | (+685) 21561 | 8::00-16:35 (Monday to Friday); rest on Saturday and Sunday. |
| Serbia | (+381 11) 360 77 88 | (+381 11) 264 6492 | 8:00 - 20:00 (Monday to Saturday); 8:00 - 15:00 (Sunday). |
| Sierra Leone | / | (+232 2) 222 32 97 | / |
| Senegal | (+221) 33 869 01 01 | (+221) 33 821 10 41 | 8:00 - 18:00 (Monday to Friday); 9:00 - 12:00 (Saturday); closed on Sunday. |
| Cyprus | (+357) 2280 57 45 / 61 | Nicosia District: (+357) 2280 28 00; Limassol District: (+357) 2580 22 54; Larnaca District: (+357) 2480 26 00; Paphos District: (+357 ) 2681 90 14 | 7:30-14:30 (Monday to Friday); rest on Saturday and Sunday. |
| Seychelles | / | (+248) 225 222 | / |
| Saudi Arabia | (+966) 920001144 | Riyadh: (+966) 1 289 8217; Jeddah: (+966) 2 627 9033; Dammam: (+966) 3 842 8665 | 8:00-22:00 (Monday to Thursday, Saturday and Sunday); rest on Friday. |
| Saint Christopher and Nevis | (+1 869) 465 0184 | (+1 869) 465 2521 | 6:00-18:00 (Monday to Friday), rest on Saturday and Sunday. |
| Sri Lanka | (+94 11) 244 7844 / 232 8644 | Colombo: (+94 11) 2447844 / 2328644; Galle: (+94 91) 2233220; Kandy: (+94 81) 2234071; Najakai: (+94 11) 2252762 | 9:00-17:00 (Monday to Saturday); rest on Sunday. |
| Slovakia | 00 421 48 437 87 77 (International); 08 00 122 413 (Domestic) | (+421 249) 222 501 / 504 | 8:00-18:00 (working days) |
| Slovenia | (+386 2) 449 22 22 | (+386 1) 476 76 60 | 8:00-15:00 (Monday to Friday); rest on Saturday and Sunday. |
| Sudan | / | (+249) 183 773 372 | 8:00-18:00 (Monday-Thursday, Sunday); Closed on Friday and Saturday. |
| Suriname | / | (+597) 40 28 68 | / |
| Tajikistan | / | (+992 37) 223 24 61 | / |
| Thailand | (+66 2) 831 3600 | (+66 2) 984 73 25 | 8:00 - 18:00 (Monday to Friday); 9:00 - 17:00 (Saturday). |
| Taiwan | 0800-700-365 (24-hour customer service line) / (04) 23540030 (mobile pay phone) | / | / |
| Tanzania | （+255） 22 2124465,+255 22 2138063 | / | 8:00-17:00 (Monday to Friday); 9:00-13:00 (Saturday); Closed on Sunday. |
| Tonga | （+676） 21700 | / | 8:30-16:00 (Monday to Friday); rest on Saturday and Sunday. |
| Turks and Caicos Islands | / | Grand Turks: (+1 649) 946 29 93; Providenciales Island: (+1 649) 946 42 41 | / |
| Trinidad and Tobago | 800 Post (7678) , (+1 868) 669 53 61 | (+1 868) 669 53 61 | 8:00-16:00 (Monday to Friday); rest on Saturday and Sunday. |
| Tunisia | (+216) 71 87 11 00 | / | 8:00 - 18:00 (Monday to Saturday); rest on Sunday. |
| Turkey | (+90 212) 337 10 30 | 009021256514009(1314) | 8:20-20:00 (Monday); 8:00-20:00 (Tuesday to Saturday); Closed on Sunday. |
| Vanuatu | (+678) 22 000 / 24 001 | Port Vila: (+678) 25442; Luganville: (+678) 36945. | 7:30-17:00 (Monday to Friday); 7:30-12:00 (Saturday); Closed on Sunday. |
| Guatemala | / | (+502) 2238 4292 | / |
| Venezuela | / | Caracas: (+58 212) 481 00 51; Guanta: (+58 8) 168 38 71; San Antonio: (+58 7) 671 16 20; Bhopal: (+58 9) 562 71 07; Cumana: (+58 9) 332 30 54; Pontofiho: (+58 6) 945 33 43; Venezuela: (+58 9) 141 03 44; Barquisimeto: (+58 5 ) 137 34 32. | / |
| Brunei Darussalam | (+673) 238 28 88 | / | 8:00-16:00 (Monday to Saturday); closed on Sundays. |
| Uganda | (+256 414) 232430 | (+256 417) 445416 | 8:00 - 18:00 (Monday to Friday); 9:00 - 14:00 (Saturday); closed on Sunday. |
| Ukraine | (+380 44) 235 33 81 | (+380 44 ) 245 62 20 | 8:30-17:30 (Monday to Thursday); 8:30-16:15 (Friday); rest on Saturday and Sunday. |
| Uruguay | (+598) 2916 02 00 ext 407 | (+598) 916 0200 ext 443 (emergency) | 9:00-17:00 (Monday to Friday); rest on Saturday and Sunday. |
| Uzbekistan | (+998 71) 232 27 20 | (+998 71) 233 90 79 | 9:00-18:00 (Monday-Friday); 9:00-15:00 (Saturday); closed on Sundays. |
| Spain | 902197197 | (+34 91) 396 42 32 | 8:00-21:00 (Monday to Friday); 9:00-13:00 (Saturday). |
| Greece | (+30 210) 607 30 05 ext 3 | Athens: (+30 210) 354 21 22; Thessaloniki: (+30 2310) 601 797 | 9:00-17:00 (Monday to Friday); rest from Saturday to Sunday. |
| Hong Kong | (+852) 2921 2211 | (+852) 2180 2592 | 9:00 - 20:00 (Monday to Saturday); closed on Sundays. |
| Singapore | (+65) 6222 5777 | (+65) 6845 66 79 | 9:00-17:00 (Monday to Friday); 9:00-13:00 (Saturday); Closed on Sunday. |
| New Caledonia | / | (+687) 268 600 | / |
| new Zealand | (+64) 0800 73 63 53 | (+64 9) 256 7284 | 8:00-17:30 (Monday to Friday); 9:00-12:00 (Saturday); Closed on Sunday. |
| Hungary | (+361) 333 77 77 | / | 8:00-16:00 (Monday to Friday); rest on Saturday and Sunday. |
| Syria | (+963 11) 223 56 51 | / | 8:00-18:00 (Monday-Thursday, Sunday); closed on Friday and Saturday; |
| Jamaica | / | (+1 876) 948 97 34 | / |
| Armenia | (+374 10) 54 25 54 | / | 10:00-18:00 (Monday to Friday); 10:00-16:00 (Saturday); closed on Sundays. |
| Yemen | / | Sana’a International Airport: (+967) 777012035; Taiz: (+967) 4 214 599; Aden: (+967) 2 242 088; Houdida: (+967) 3 208 889; Mekara: ( +967) 5 303 923 | / |
| Iran | (+9821) 88846882 | (+9821) 88847002 | 5:00-13:30 (Monday to Wednesday, Saturday to Sunday), closed on Thursday and Friday. |
| Israel | (+972 76) 887 00 07 | (+972 3) 630 33 74 | 8:00 - 18:00 (Monday to Thursday, Sunday); 8:00 - 12:00 (Friday); Saturday rest. |
| Italy | 803160 (green line for land-line telephones) / 199 100 160 (mobile phone) | (+39 03) 3166 24 73 | 8:00 - 20:00 (Monday to Friday); rest on Saturday and Sunday. |
| India | Kolkata: (+91 33) 2511 96 76 / 2511 88 48; Delhi: (+91 11) 2334 12 19 / 2336 04 80; Mumbai: (+91 22) 2615 63 11 / 2615 66 48; Chennai: (+ 91 44) 2232 52 56 / 2829 55 21 | Delhi: (+91 11) 2323 8880 / 2323 8917; Mumbai: (+91 22) 2261 4585; Kolkata: (+91 33) 2248 0375; Chennai: (+91 44) 2525 4225 / 2524 4133 | 10:00-17:30 (Monday to Saturday); rest on Sunday. |
| United Kingdom | 0044 8002802424 | (+44 24) 7621 2800 | 7:30-17:30 (Monday to Friday); rest on Saturday and Sunday. |
| Jordan | (+962 6) 429 3000 / 4081 / 4082 | Vietnamese Customs: 84-8-9480632 | 8:00-17:00 (Monday to Thursday); Friday break; 8:00-17:00 (Saturday to Sunday) |
| Vietnam | （+48） 43 842 0 842 | / | / |
| Zambia | (+260) 211 22 16 08/ 23 67 44 | (+260)211 22 16 08 | 8:00-17:00 (Monday to Friday); 8:00-12:00 (Saturday), closed on Sunday. |
| Chad | (+235) 22 52 11 15 | (+235) 252 11 13 | 7:00 - 15:30 (Monday to Thursday); 7:00 - 12:00 (Friday); 8:00 - 11:00 (Saturday); Closed on Sunday. |
| Gibraltar | (+350) 200 75714 | (+350) 200 46727 | 8:00-17:30 (Monday to Friday); rest on Saturday and Sunday. |
| Chile | 600 950 2020 (fixed line); 562956 0303 (mobile) | / | / |
| Central African Republic | (+236) 2161 10 04 / 7504 44 33 / 7504 87 95 / 7550 58 46 | (+236) 613 898 | 7:30-15:30 (Monday to Friday); rest on Saturday and Sunday. |
| Indonesia | ＋62 21 5502072，5502056 |
